O&M Site Manager

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

The O&M Site Manager is responsible for maintaining a high level of customer satisfaction, quality and safety, to ensure expected KPIs to develop a high level of expertise and self-sufficiency within all team members.

• Job safety.
• Follows safety rules/procedures; avoid known hazards in the work environment.
• Reviews safety procedures before beginning each job with known hazards.
• Build and sustain customer relationships to insure complete customer satisfaction.
• Supervision of the team (monitoring effectiveness, housekeeping, efficiency, assignments/coordination of repairs).
• Provides technical assistance with installations and modifications to existing systems.
• Meets or exceeds all financial expectations, reviewing cost data with the Asset Management team.
• Manages dispatch procedures to insure a high level of customer satisfaction and proficient, effective communications with field staff resources.
• Directly responsible for all field labor, materials, other, profit, loss, project performance, safety, subcontractors, vendors, etc. within and in conjunction with the operations of the business unit.
• Management of all field labor within the team including development of service teams and roles and responsibilities.
• Coordinating with Asset Manager regarding as required and responsible for: hiring and termination of all operators and technicians, conducting performance reviews of staff, recommending salary changes for the team, resolving internal personnel issues and development of talent with the team.
• Maintains and protects the company image and culture and coach others in the company way.
• Ensures that employee morale and retention are kept at a high level.
• Maintains inventory and tool procurement for all service vehicles.
• Maintains continuing education program for personnel.
• Performs orientation for new hires.
• Prepares monthly and annual reports.

Required Education, Experience, and Qualifications

• Ability to work effectively with all client and other contractor's personnel onsite.
• Capable of communicating effectively (verbal, email, etc.) with a wide variety of stakeholders such as on-site operators, engineering, technicians/electricians and other site contractors
• Must be proficient in Outlook, Word, Excel
• Must be organized and self-motivated with the ability to lead a team.
• Professional manner and appearance is required.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Company's competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications

• Bachelor degree in a technical or business discipline.
• Minimum of 10 years' experience with a proven track record in the HVAC business.

Travel Requirements

• 50% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.